Roobet is one of the best-known crypto casinos of the streamer scene and is searched thousands of times a month from Austria. For the recovery of losses, playing with cryptocurrencies makes no difference: the operator holds no Austrian concession, the gaming contract is void, and the stakes are recoverable under unjust enrichment.
Roobet, the streamer casino
Roobet has marketed itself since 2019 as a crypto casino of the new generation. Deposits and play are predominantly in crypto tokens; the brand image is young, colourful and built for reach across social media. The brand became known above all through aggressive streamer and influencer marketing as well as sponsorship in e-sports and in sport. Among the prominent endorsers was, for a time, Snoop Dogg, alongside partnerships in football and with e-sports organisations.
The platform is operated by a company based in Curaçao. An Austrian concession under the Gambling Act was therefore never associated with it. The formal master data, that is the operating company, register number and licence, are documented in the provider profile on Roobet. For the legal assessment the finding is enough: an operator not concessioned in Austria that accepts Austrian players.
In Austria the brand is in strong demand despite this invisibility in the search results. According to current Google search volume data, around 18,730 brand searches per month come from Austria for Roobet. The interest is therefore present, but the platform is barely tangible in the regular Austrian search result. It is precisely this gap that creates uncertainty among those affected who want to know whether they can reclaim Roobet losses.
Blocked in Austria, and played anyway
Contradictory information circulates about Roobet and Austria. Some overviews list Austria as a blocked country, others do not. The practical finding is clear: Austrian players can register and play. Individual games of certain software manufacturers are blocked for Austria, but the platform as such is open to Austrian users. There is no official block by an Austrian authority. The blocking notices in circulation are partly restrictions of individual game providers, partly requirements from the casino’s terms and conditions.
The geo-block changes nothing about the claim
What is decisive for recovery is not which technical block the operator put in place or by what means it was circumvented. What is decisive is where the player has their habitual residence and whether the offer is directed at the Austrian market. A German-language interface, payment channels in euros and common deposit methods, plus advertising that reaches the Austrian market: all of this speaks for the offer being directed at Austria.
It follows, in the firm’s assessment: a casual note from the casino in the terms and conditions about “blocked countries” changes nothing about the nullity of the unlicensed gaming contract and nothing about the recoverability of the losses under unjust enrichment. A casino’s terms and conditions do not legalise the unlicensed offer, and they do not exclude the recovery claim. A casino not concessioned in Austria cannot rely on the player having had to check whether the offer was permitted in Austria.
Recovering the losses
The civil law basis is firmly established in the supreme court case law. Gambling contracts of a non-concessioned operator with players in Austria are void. The stakes were paid without legal ground and are to be reclaimed under the rules on unjust enrichment (Sections 1431 ff Austrian Civil Code), reduced by any winnings paid out. The Austrian Supreme Court confirms this line in settled case law, most recently in 6 Ob 31/24p. The claim is subject to the general 30-year limitation period under Section 1478 Austrian Civil Code. Losses dating back further are therefore in principle still covered, though a case-by-case review remains necessary.
That the stakes flowed in crypto tokens rather than in euros changes nothing about this line. The form of payment is irrelevant to the nullity of the gaming contract. We reclaim the lost crypto values for you. How this evidence works in detail and what particularities crypto casinos bring with them is set out in detail in the article on recovery at crypto casinos.
The basis is also secured under EU law. By judgment of 16 April 2026 in case C-440/23, the CJEU clarified that national online gambling bans are compatible with EU law, and expressly recognised players’ recovery claims as admissible. By judgment of 15 January 2026 in case C-77/24, a proceeding on a reference from the Austrian Supreme Court, the Court also affirmed that the law of the state of residence applies. The choice of foreign law customary in terms and conditions is irrelevant in a consumer relationship. Proceedings are brought under the Brussels Ia Regulation at the consumer’s home court in Austria.
Enforcement against a Curaçao operator
As a matter of substantive law the recovery claim against Roobet has good prospects; the sticking point lies in enforcement. Curaçao is not an EU member state. The enforcement of an Austrian judgment there does not follow the Brussels Ia Regulation; a direct EU extension procedure is not available.
The real levers therefore lie elsewhere: in the years of experience of our law firm in handling these cases.
Enforceability is the decisive point, and it is assessed concretely before every action. No one should put costs into proceedings whose economic enforceability is not robust.
Frequently asked questions
Roobet has blocked my account, can I still reclaim losses?
Yes. For the recovery claim it does not matter whether the account is blocked. What is decisive is that you have your habitual residence in Austria and that the offer was directed at the Austrian market. Roobet has no concession under the Austrian Gambling Act. We take care of the transaction data.
I played via VPN, does that harm me in the recovery?
In the firm’s assessment, no. The use of a VPN may breach the casino’s terms and conditions and lead to an account block there. It has no effect on the civil law nullity of the gaming contract and the recoverability of the stakes.
How do I prove my losses at a crypto casino?
The stakes in crypto tokens are traced through the wallet history, the transaction list and the blockchain. Linking them to your identity often succeeds via the casino’s verification documents. You do not have to obtain the documents yourself; the firm handles the preparation.
What are the chances of an actual payout against a Curaçao operator?
As a matter of substantive law the claim has good prospects; enforcement is more demanding than with EU operators. Before an action, it is examined whether tangible assets or other levers exist in the EU area. A blanket rate cannot be stated; every set of facts must be assessed on its own.
Roobet has blocked my balance for VPN use, is everything therefore lost?
No. A block of the player account by the casino does not end the recovery claim. What is decisive are the stakes actually paid, not the status of the account as of today.
What you can do now
For the free initial assessment, the operator concerned and the approximate total loss are enough. You do not have to obtain documents or request them from the casino; the firm handles that entirely. The answer comes within a few working days directly from us, the law firm of Dr. Oliver Peschel. We are pioneers in casino recovery with experience since 2019 and thousands of cases successfully concluded. Send an enquiry or first read the recovery process in detail.