Provider

Reclaim Gamdom losses in Austria

Online casino without an Austrian licence.

Crypto casino Sports betting No Austrian concession

Have your Gamdom losses assessed

Free initial assessment. You give the loss amount, the operators and the period, the reply comes directly from the firm.

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    Provider data

    Registered office
    Willemstad, Curaçao
    Contracting party
    Smein Hosting N.V. (Curaçao, Sitz Zuikertuin Tower)
    Licence
    Curaçao Gaming Authority, OGL/2024/424/1065 (LOK-Lizenz, aktiv); Uebergang zu Anjouan-Lizenz seit September 2025 angekuendigt
    Parent group
    not stated
    Products
    Crypto casino, Sports betting
    Austrian concession
    no

    Anyone who has lost money with Gamdom can reclaim that loss under Austrian law. The operating entity does not hold an Austrian concession, the gambling contract is therefore void and the stakes are reclaimable on the rules of unjust enrichment. Recovery of the casino losses is backed by Supreme Court case law; the sports-betting product follows a separate line.

    The operator and its licence

    Gamdom is operated by Smein Hosting N.V. (Curaçao, Sitz Zuikertuin Tower), based in Willemstad, Curaçao, and runs an online casino and a sports betting product for the European market. The company holds the licence Curaçao Gaming Authority, OGL/2024/424/1065 (LOK-Lizenz, aktiv); Uebergang zu Anjouan-Lizenz seit September 2025 angekuendigt. It does not hold a concession under the Austrian Gambling Act. Yet anyone offering gambling services to players resident in Austria needs exactly that concession.

    How casino losses are recovered

    Under settled case law of the Austrian Supreme Court, contracts between Smein Hosting N.V. (Curaçao, Sitz Zuikertuin Tower) and players resident in Austria over the casino product are void. The amounts paid in were transferred without a valid legal ground and are reclaimable on the rules of unjust enrichment (§ 1431 ff. of the Austrian Civil Code). The Supreme Court confirmed this line most recently in 6 Ob 31/24p. The limitation period is thirty years (§ 1478 of the Civil Code).

    Sports betting kept separate

    The sports-betting product is governed by the betting laws of the Austrian federal states, not by the Gambling Act. Unlike with casino claims, the licensing question is not the decisive lever here. Recovery of betting losses can be considered on the basis of partial incapacity to contract under § 865 ABGB at the time of the bets. The evidence is typically provided by a medical expert opinion. Concrete prospects are assessed in the individual case; further notes are in the FAQ section on sports betting.

    Jurisdiction and enforcement

    Claims are brought before the Austrian court of the player’s place of residence. Enforcement of an Austrian judgment against a company based in Curaçao follows different rules than enforcement within the EU; a direct EU enforcement track is not available. Additional levers come into play, such as personal liability of the acting managing directors or action against European payment service providers handling the casino’s transactions. Commercial enforceability is assessed in the individual case.

    What you need to start

    For a free initial assessment, the operators concerned and an approximate total loss are sufficient. You do not need to gather documents yourself, the firm does that. A response from Dr. Peschel arrives within a few business days. Send a request or read the recovery guide in detail.

    Legal basis by product

    Crypto casino
    Austrian Gambling Act (GSpG)
    Sports betting
    Austrian federal Land betting statutes

    Provider data verified and continuously maintained. Updates are tracked in the provider overview.

    Frequently asked

    Frequently asked questions about Gamdom

    Is Gamdom legal in Austria?
    The operating entity Smein Hosting N.V., based in Curaçao, holds no concession under the Austrian Gambling Act. Yet anyone offering the online casino to players resident in Austria needs exactly that concession. Without it, the gambling contract is void under settled Supreme Court case law (most recently 6 Ob 31/24p).
    Can I reclaim my losses with Gamdom?
    Because the gambling contract is void, the stakes were paid without a valid legal ground and are reclaimable on the rules of unjust enrichment (§ 1431 ff. of the Austrian Civil Code). Whether and to what extent a recovery can be enforced in your case is something we assess free of charge, based on the loss amount and the period concerned.
    Can a judgment against an operator based in Curaçao be enforced?
    Claims are brought before the Austrian court of the player's place of residence. Against a company based in Curaçao there is no direct EU enforcement track, so enforcement follows different rules than within the EU. Additional levers come into play, such as personal liability of the acting managing directors or action against European payment service providers. Commercial enforceability is assessed in the individual case.
    Do the same rules apply to sports betting at Gamdom as to the casino?
    No. Sports betting is governed by the betting laws of the Austrian federal states, not by the Gambling Act, and the licensing question is not the decisive lever here. Recovery of betting losses can be considered on the basis of partial incapacity to contract under § 865 ABGB at the time of the bets, with a medical expert opinion typically serving as evidence. Concrete prospects are assessed in the individual case.
    What does the initial assessment cost?
    The initial assessment is free of charge. You name the operators concerned and the approximate total loss, and you do not gather documents yourself. A response arrives within a few business days directly from Dr. Peschel.