Provider

IceCasino

Online casino without an Austrian licence.

Online casino No Austrian concession

Have your IceCasino losses assessed

Free initial assessment. You give the loss amount, the operators and the period, the reply comes directly from the firm.

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    Provider data

    Registered office
    Curaçao
    Contracting party
    Whitebox B.V. (reg. no. 155412)
    Licence
    Curaçao, licence application/certificate OGL/2024/822/0338
    Parent group
    not stated
    Products
    Online casino
    Austrian concession
    no

    These names appear on your bank statement

    Your bank or credit card statement usually does not show the brand IceCasino. Payments are booked through the operating company Whitebox B.V. (reg. no. 155412) or through the payment agent T&C Whitebox CY Limited (reg. no. HE419583, Cyprus).

    These names make it easier to find your own payments in the statements. Whether a recovery claim follows from them is assessed free of charge in the individual case.

    Anyone who has lost money with IceCasino can reclaim that loss under Austrian law. The operating entity does not hold an Austrian concession, the gambling contract is therefore void and the stakes are reclaimable on the rules of unjust enrichment. The Austrian Supreme Court has confirmed this line in settled case law, most recently in 6 Ob 31/24p.

    The operator and its licence

    IceCasino is operated by Whitebox B.V. (reg. no. 155412), based in Curaçao, and runs an online casino for the European market. The company holds the licence Curaçao, licence application/certificate OGL/2024/822/0338. Payments are settled through T&C Whitebox CY Limited (reg. no. HE419583, Cyprus), a name that frequently shows up on the bank statement. It does not hold a concession under the Austrian Gambling Act. Yet anyone offering gambling services to players resident in Austria needs exactly that concession.

    How casino losses are recovered

    Under settled case law of the Austrian Supreme Court, contracts between Whitebox B.V. (reg. no. 155412) and players resident in Austria are void. The amounts paid in were transferred without a valid legal ground and are reclaimable on the rules of unjust enrichment (§ 1431 ff. of the Austrian Civil Code). The Supreme Court confirmed this line most recently in 6 Ob 31/24p. The limitation period is thirty years (§ 1478 of the Civil Code).

    Jurisdiction and enforcement

    Claims are brought before the Austrian court of the player’s place of residence. Enforcement of an Austrian judgment against a company based in Curaçao follows different rules than enforcement within the EU; a direct EU enforcement track is not available. Additional levers come into play, such as personal liability of the acting managing directors or action against European payment service providers handling the casino’s transactions. Commercial enforceability is assessed in the individual case.

    What you need to start

    For a free initial assessment, the operators concerned and an approximate total loss are sufficient. You do not need to gather documents yourself, the firm does that. A response from Dr. Oliver Peschel arrives within a few business days. Send a request or read the recovery guide in detail.

    Legal basis by product

    Online casino
    Austrian Gambling Act (GSpG)

    Provider data verified and continuously maintained. Updates are tracked in the provider overview.

    Frequently asked

    What players ask most often

    What does the initial consultation cost and how does it work?
    Free of charge and without obligation. You send us your list of casinos and loss amounts, we assess prospects, clarify funding options and usually reply within a few working days. A phone call is possible but not mandatory. Only when we agree on the mandate and you sign the mandate agreement do we start the actual work. Before that, no costs arise for you.
    Are crypto casinos also actionable?
    Yes, for two reasons: first, gambling with crypto stakes is subject to the Austrian Gambling Act because the element of staking something of value is met. Second, none of the typical crypto casinos (Stake, Roobet, Bitstarz and the like) holds an Austrian concession. Recovery follows the same rules as for fiat casinos. The additional challenge lies in enforcement, because many crypto operators are based in third countries such as Curaçao. We assess economic enforceability on a per-case basis.
    How far back can I sue for losses at online casinos?
    Unjust-enrichment claims arising from void gambling contracts are subject to a 30-year limitation period in Austria (§ 1478 of the Civil Code, ABGB). Losses from the past three decades are therefore in principle actionable, provided the operator had no Austrian concession during the relevant period. Documentation becomes harder the older the losses, because casinos only provide playing histories for a limited time. Keep old bank statements and operator e-mails, both help with evidence.
    How does communication with the law firm work?
    The mandate process is fully digital. You send us your loss list by e-mail or via the contact form, we review, get back to you with an initial assessment and provide the mandate agreement and power of attorney for electronic signature. In-person meetings are not required but are available at any time. For follow-ups you reach Dr. Oliver Peschel or his team directly, no call centre and no automated queue.